Want to understand how the Prize Shop works? You're in the right place! This page contains information about rules and guidelines of the Prizes section and outlines everything you need to know in order to make a purchase! Be sure to read through the whole page carefully as it contains a lot of important information.
Wi-Fi Points (WP) are a type of currency we have in Wi-Fi that you can use to spend on valuable Pokémon and items from our Prize Shop! WP is earned through participation in Small Events and Tournaments throughout the month. Build up your WP count as high as you can and buy those rare prizes... or some Rare Pokeballs if you prefer!
Typically the WP reset happens on the first Wednesday of every new month, this is subject to change, but will always be announced in the room through an rfaq.
Yes! If you have placed an order before the reset, and had enough WP at the time, we will take this into account and still process your order, even if the reset has already occured.
Contact a Prize Leader to provide more information, please provide the ID of the prize you ordered and the prize you intended to order.
Orders are deleted if we cannot find you within 30 days, if you have a valid reason for not coming online for a long time period, or a distributor did not reach out to you despite you being present in the room, reach out to a Prize Leader to see if they can further assist.
Yes, but keep in mind that some prizes may need proof to trade in Wi-Fi, given that prizes do not come with proof, this means you will be limited to cloning prizes that do not require any proof to trade in the room.
Contact a prize leader and explain which order was submitted in error to see what they can do to help.
You can send a total of 10 WP per month to a user of your choice, this is a service that is offered out of kindness and ultimately falls at the discretion of Wi-Fi Roomstaff. See /rfaq WP transfer for more information.